What Are You Really Being Asked to Do?
What are your clients really looking for and wanting from you as a leader? While the answer most of the time is “our competence of course”. What in truth they are seeking is someone to provide a solution to a challenge, a problem, a set back in life and in business. Remember the old adage ‘People don’t care what you know until they know you care’? Well at the core that’s what is really going on and your empathy, understanding, and trustworthiness is the tip of the arrow for success not your skills. At least initially.
As a leader you are being asked to enter into a situation that needs fresh eyes, new thinking, objectivity, and as a support system to get things moving forward again, to create a coping mechanism until stability resumes.
The insight dropped into my lap during a discussion with my son recently. He mentioned that as society changes at the pace it is and the marketplace demands are dramatically and constantly shifting what individuals and companies need is help in getting through the fog, rush and complexities of all the changes and demands.
We call this project management! A temporary engagement in a specifically defined activity to accomplish a particular goal. And all this is to tie the goal into the overall business goals in order to maintain competitiveness and realize success. In doing this for your client you are providing a service of initiating, planning, executing, monitoring and bringing closure to the goal.
When you are asked to enter into someones business situation you are being asked and given the responsibility to consult, serve, advise, and train. Any other set of disciplines one might have first and foremost you are providing the ability of the client (s) organization to align the essentials of business success so that traction and success once again become vital in the marketplace. In doing this your competence and professional credentials are inserted.
- Sharpen your project management skills to make this your value proposition;
- See yourself as a specialist to help other business leaders and businesses to re-gain their coping mechanisms;
- See your professional credentials as ancillary and not the driver to your business offering.